TimeTec Parking New Features
 
Go Beyond Parking with
New Features
August 2024
1. New: Abnormal Payment Status Filter in Total Collection Report
1.1. Operator View: Report > Total Collection Report
a. Enabled report filter to identify abnormal payment statuses, including 'New’, 'Refund' and 'Closed'.
 
b. The following sample displays records flagged with an abnormal 'Refund' status.
2. Added 'Cash' Payment Type in Total Collection Report
2.1. Operator View: Report > Total Collection Report > Payment Types
a. Normal Payment Type with 'Cash'
 
b. Abnormal Payment Type with 'Cash'
3. Implementing a Global Option for Invoice / Receipt Access within User View
3.1. Operator View: Company > System Setting
a. Added ‘Invoice / Receipt Access’ option to enable users to view and download receipts and invoices.
 
3.2. User View (For operator account with invoice / receipt access enabled)
a. In the Account > Season Pass > Application section, users can download invoices during or after the season pass purchase.
 
b. In the Account > Season Pass > Bill section, users can export invoice / receipt.
 
c. For entry-based records, users can request a receipt from the LPR QR Payment Page immediately after the payment is completed.
 
3.3. User View (For operator account where invoice / receipt access is disabled)
a. In the Account > Season Pass > Application section, there is no option for users to download invoice during or after the season pass purchase.
 
b. In the Account > Season Pass > Bill section, users are not allowed to export invoice / receipt.
 
c. For entry-based records, there is no option available for users to request a receipt.
4. Launching Card Redemption for Promo Codes via Handheld Devices
4.1. Operator View: Parking Rule > Promotion Codes > Redemption Log
a. The card number will be shown after redemption.
 
4.2. Operator View: Report > Redemption Report
a. The card number will be listed in the report after redemption.
5. Integration of Vehicle Group with LPS2
5.1. Parking Rule > Vehicle Group
a. Introducing 'Vehicle Group Code' to synchronize between LPS2 and PMS.
 
b. The vehicle group code must fall between 10 and 999. Below is an example of an out-of-range validation.
 
c. Reusing a code already assigned to another vehicle group is not allowed.
6. Introducing the Contact Us module to streamline operations and make it easier for users to reach the operator
6.1. User View: Support > Contact Us
 
a. Season pass users can contact the parking support team or the season operator team. The user will be directed to an email client with the selected parking operator's information pre-filled.
 
b. New users will be directed to an email with the parking support team's information pre-filled.
7. Revamp Redemption Portal
7.1. Public User View: Redemption Portal
a. The redemption portal UI has been revamped to align with the design of the E-Invoice Request Portal and LPR QR Payment.
8. E-Invoice Form Enhancements
a. The 'Company & Personal' options have been relocated, with 'Company' now set as the default selection.

A. Changes can be found in
  1. User View: Account > Season Pass > Application
  2. User View: Account > Profile
 
b. E-Invoice information is now accepted for both Company and Personal profiles. Users can configure both profiles in the User View under Account > Profile. When requesting an E-Invoice, users can switch between profiles for submission.
9. E-Invoice Request Portal Enhancements
9.1. Public User View: E-Invoice Request Portal
a. The page logo now dynamically adjusts based on the parking operator's configuration in Operator View under Parking Lot > Building.
 
b. User key information will now be stored for requesting an E-Invoice during the next visit. This change also applies to the LPR QR Payment Page.
c. Integrated the e-Invoice QR code printed on the valet receipt to enable users to search by entry.
10. Introducing E-Invoice Records Module
10.1. Operator View: Company > Manage System Roles & Admin
a. Module rights have been added for E-Invoice Records.
 
10.2. Operator View: E-Invoice > Records
a. Operators can filter submission records by the following criteria:
  1. Start Date & End Date (based on submission date and time)
  2. Document Type (Invoice, Credit Note, Debit Note, Refund Note)
  3. Document Status (Submitted, Valid, Invalid, Cancelled, Rejected)
  4. Buyer Name
  5. Buyer TIN (Tax Identification No)
  6. Document UUID
 
b. Click the 'View' icon to see the submission details
 
10.2.1. User requested record with valid status
a. Detailed view for user-requested submission.
 
b. Click the icon in 'Document' section to view the original parking invoice.
 
c. Click the icon in 'E-Invoice' section to view the validated E-Invoice, if available.
 
10.2.2. Consolidated submission with valid status
a. Detailed view for consolidated submission.
 
b. Click the invoice count to view the list of consolidated invoices.
 
c. Click on the respective document icon to view the original parking invoice.
 
10.2.3. User requested record with invalid status
a. Click 'View Error' to see the error details.
 
b. Error details will be listed after the Submission Details section.
11. Introducing Validated E-Invoice
a. The 'Validated' status indicates that e-invoice is ready for download.
b. Operator can click on the 'Validated' icon to view and download the e-Invoice.
11. 1. User View: Account > Season Pass > Bills
 
11.2. Operator View: Record > Payment > Entry Basis
 
11.3. Operator View: Record > Payment > Season Pass
 
11.4. Operator View: Record > Payment > Valet Parking
 
11.5. Sample Validated E-Invoice for Casual
a. The user will receive the e-Invoice via email once it has been validated.
 
11.6. Sample Validated E-Invoice for Season Pass
12. General Enhancements
12.1. Operator View: Company > System Settings
a. Rearrange the System Settings in the order of
  1. General Setting
  2. E-Invoice Settings
  3. Building Settings
  4. Payment Gateway Settings
  5. Season Pass Settings
  6. Season Pass Invoice Header Templates
  7. Season Pass Purchase Link
b. A description has been added to the E-Invoice Settings section, along with tooltips for the 'Duration to Request E-Invoice' field.
 
c. The 'Invoice Header Templates' have been renamed to 'Season Pass Invoice Header Templates' for better clarity.
 
12.2. Operator View: Company > Company Profile
a. A description has been added to the E-Invoice section for further clarity.
 
12.3. Operator View: Support
a. The following new submenus have been introduced under the Support module:
  1. Casual Parking
  2. Season Parking
  3. Valet Parking
 
b. The 'Casual Parking' submenu includes a Quick Admin Guide for casual parking system implementation.
 
c. The 'Season Parking' submenu includes a Quick Admin Guide, Email Template, and Video Guide for season parking system implementation.
 
d. The 'Valet Parking' submenu includes a Quick Admin Guide for valet operators.
Parking App
1. Contact Operator
You can now choose to contact the parking site operator directly
2. e-Invoice
Supports saving both personal and company profiles
3. General
Added an option for the operator to control whether users can download invoices.
Officer
1. Redemption
Added promo codes for card redemption
2. e-Invoice
The QR Code has been enhanced to redirect records by parking entries.
Previous Issue: July 2024
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
© Timetec Computing. All rights reserved.