| 1. |
TimeTec Developer Premium Support Program Technical Support tiers cover development and production issues for API products and services, along with other key stack components: |
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"How to" questions about TimeTec API services and features |
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Best practices to help you successfully integrate, deploy, and manage applications with TimeTec products |
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Troubleshooting API and TimeTec API issues |
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Troubleshooting operational or systemic problems with TimeTec API resources |
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Issues with our Management Console or other TimeTec API tools |
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| 2. |
TimeTec Premium Developer Program Support does not include: |
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Code development |
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Debugging custom and third party software |
| • |
Performing system administration tasks and configuration |
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